Sales Policy – TEAMALI

Effective Date: March 10, 2025

At TEAMALI, we strive to offer high-quality home goods and provide our customers with an exceptional shopping experience. By purchasing from us, you agree to the following terms and conditions of our Sales Policy.

1. Pricing

All prices on our website are displayed in U.S. Dollars ($) and are subject to change without notice. Prices listed at the time of purchase will be honored. TEAMALI strives to provide accurate pricing, but errors may occur. In the event of a pricing error, we will contact you to resolve the issue before processing your order.

  • Sales Tax: Sales tax will be applied based on your delivery address. The applicable tax rate will be calculated at checkout.
  • Discounts & Promotions: Promotional offers, discounts, and deals are only valid for a limited time and cannot be combined unless explicitly stated. These offers are subject to availability.

2. Order Processing

Once you place an order, we will send you an order confirmation email. Please review the details to ensure everything is correct. If you notice any issues, please contact us immediately at info@teamali.xyz.

Orders are typically processed within 1-2 business days, but during high-volume periods, processing times may take longer. Orders are subject to availability, and we reserve the right to cancel or modify orders due to stock shortages or other circumstances.

3. Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Payment Options: Payments may also be made via other digital payment services depending on the region.

All transactions are processed securely. We do not store your credit card information.

4. Shipping & Delivery

We offer a variety of shipping options to ensure your products arrive in a timely manner. Shipping costs are calculated based on the destination, weight, and size of your order.

  • Shipping Methods: Standard, expedited, and express shipping options are available at checkout.
  • Delivery Time: Delivery times vary based on the shipping method and destination. Orders typically ship within 1-2 business days. Delivery times may range from 5-7 business days for standard shipping to 2-3 business days for expedited shipping.
  • Shipping Restrictions: We currently only ship within the United States. If you need international shipping, please contact us for further information.

Please note that shipping delays may occur due to unforeseen circumstances such as weather conditions or carrier-related issues.

5. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible at info@teamali.xyz. We can only cancel orders that have not yet been processed or shipped. If your order has already been shipped, please follow our Return Policy to return the item for a refund.

6. Refunds and Returns

We offer a 30-day return policy for most items. Please refer to our Return and Refund Policy for detailed instructions on how to return a product and request a refund.

  • Returned Items must be in their original, unused condition and packaging.
  • Refunds will be issued to the original payment method, minus any shipping fees, unless the return is due to a defective or incorrect item.

7. Warranty

Many of our products come with a manufacturer’s warranty. Please refer to the specific product page or packaging for warranty details. In case of any product defects or issues under warranty, contact our customer service team at info@teamali.xyz for assistance.

8. Product Availability

While we strive to keep our inventory up-to-date, some products may be out of stock or discontinued. If an item is unavailable after you place your order, we will notify you as soon as possible and either provide an alternative solution or issue a full refund.

9. Customer Support

If you have any questions regarding our Sales Policy, product availability, or need assistance with your order, please feel free to contact our customer support team. We’re here to help!

10. Changes to the Sales Policy

TEAMALI reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. Please review the Sales Policy periodically to stay informed about any changes.