Payment Policy – TEAMALI

Effective Date: March 10, 2025

At TEAMALI, we strive to make your shopping experience as smooth and secure as possible. Our Payment Policy outlines the available payment methods, security practices, and related details to ensure a safe and convenient transaction process.

1. Accepted Payment Methods

We accept the following payment methods for purchases on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Pay securely using your PayPal account
  • Google Pay: Use your Google Pay account to complete your purchase
  • Apple Pay: Pay using your Apple Pay account on compatible devices
  • Bank Transfers: Available for larger transactions upon request

Please ensure that your payment method is valid and has sufficient funds or credit to complete the transaction. We reserve the right to cancel any orders where payment cannot be processed successfully.

2. Payment Security

TEAMALI takes your security seriously. We use SSL encryption to protect your payment information during the checkout process. This means that all sensitive data, such as credit card numbers, is securely transmitted and protected against unauthorized access.

For added security, we also utilize 3D Secure (3DS), an extra layer of authentication during payment to ensure that only authorized users can complete a purchase.

3. Order Processing

After successfully completing your payment, your order will be processed within 1-2 business days. Orders will only be shipped once the payment has been confirmed. If there are any issues with your payment, we will contact you promptly to resolve the matter.

4. Currency

All transactions on the TEAMALI website are processed in U.S. Dollars (USD). Currency conversion fees, if applicable, will be handled by your payment provider.

5. Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email. This will include your order details, payment receipt, and estimated shipping information. If you do not receive this email, please check your spam or junk folder. You can also log in to your account to review your order history and payment details.

6. Fraud Prevention

TEAMALI has stringent fraud prevention measures in place to ensure the security of your transaction. If we detect any unusual activity, we may request additional information or verification to process your order. We reserve the right to cancel or decline orders suspected of fraud or unauthorized transactions.

7. Discounts and Promotions

If you have a discount code or promotional offer, you can enter it at the checkout to apply the discount. Please note that discounts or promo codes cannot be combined with other offers unless specified otherwise. Discount codes must be applied at the time of purchase and will not be applied retroactively.

8. Sales Tax

Sales tax will be applied to your order based on the shipping address provided at checkout. The applicable sales tax rate will be calculated and displayed during the checkout process.

9. Payment Disputes and Chargebacks

If you dispute a payment or initiate a chargeback, you agree to notify TEAMALI within 7 days of the transaction to resolve any payment issues. TEAMALI reserves the right to take appropriate action if a chargeback is filed, including suspending or terminating your account.

10. Contact Us

If you have any questions or concerns regarding our Payment Policy, or if you need assistance with your payment, please feel free to reach out to our customer support team. We are here to assist you!