Shipping Policy – TEAMALI

Effective Date: March 10, 2025

Thank you for shopping at TEAMALI! We aim to deliver your home goods in a timely and secure manner. Please review our Shipping Policy to understand our shipping process, rates, and delivery times.

1. Shipping Methods and Rates

We offer a variety of shipping options to meet your needs. Shipping costs are determined based on your location, the size of the items you order, and the shipping method you choose.

  • Standard Shipping: Typically delivers within 5-7 business days.
  • Expedited Shipping: Typically delivers within 2-3 business days.
  • Express Shipping: Typically delivers within 1-2 business days.

Shipping rates are calculated at checkout based on the delivery address and the size and weight of the order.

2. Processing Time

Orders are typically processed within 1-2 business days after receiving your order. However, during high-volume periods or promotions, processing times may take slightly longer. Once your order has been processed, it will be shipped out based on the selected shipping method.

Please note that orders placed on weekends or holidays will begin processing the following business day.

3. Delivery Times

Delivery times vary depending on the shipping method and destination. After your order is shipped, you will receive an email with tracking information so you can monitor the status of your delivery.

  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 2-3 business days.
  • Express Shipping: 1-2 business days.

Please note that delivery times are estimates and can vary due to circumstances beyond our control, such as weather delays, carrier issues, or other unforeseen events.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website. If you have any questions about your order’s status, please feel free to contact us.

5. Shipping Restrictions

Currently, TEAMALI ships within the United States only. We do not offer international shipping at this time. If you need a shipping solution outside the U.S., please contact our customer service team at info@teamali.xyz for further assistance.

6. Shipping Address

Please ensure that your shipping address is correct before completing your purchase. TEAMALI is not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If you need to make changes to your shipping address, please contact us immediately at info@teamali.xyz.

7. Shipping Delays

Although we strive to process and ship all orders promptly, there may be unforeseen delays due to weather conditions, holidays, or carrier-related issues. TEAMALI is not responsible for delays caused by third-party shipping carriers. If your order is delayed, please contact us and we will assist in tracking your shipment.

8. Damaged or Missing Items

If your order arrives damaged or contains missing items, please contact us within 7 days of receiving the package. We will assist you in filing a claim with the carrier and provide you with a resolution. Please provide photos of the damage and details about the missing items when contacting us.

9. Shipping Fees for Returns

If you need to return an item, please refer to our Return Policy for instructions. In most cases, customers are responsible for the shipping costs for returns, unless the product is defective, damaged, or the wrong item was shipped.

10. Contact Us

If you have any questions regarding our Shipping Policy, or if you need assistance tracking your order, please feel free to reach out to us. We are here to help!